Return and Refund Policy

We want you to be happy with your purchase. If you are not happy with your order, we offer a simple return and refund policy.

1. Returns

You can return the product within 12 calendar days from the day you get it.

The product must be in new condition. This means it should be unused, and the packaging and tags should still be on the product.

Please do not return items that have been used or damaged.

2. How to Return

To return a product, please contact our customer service team and tell us why you want to return the item.

Once your return is approved, we will tell you how to send the item back.

3. Refunds

Once we receive the returned product, we will check it and process your refund.

Your refund will be sent to the same payment method you used when buying the product.

Refunds may take up to 10-12 business days to reach your account.

4. Return Shipping Costs

If the product is faulty or we sent the wrong item, we will cover the cost of return shipping.

If you are returning a product because you changed your mind, you will need to pay for the return shipping.

5. Non-Returnable Items

Some items, like personalized products or sale items, cannot be returned. Please check the product description before buying.

6. Contact Us

If you have any questions or need help with a return, please contact us at infobucketshat.com.