Customer Help
Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders are typically processed within 1–3 business days, and shipping times vary depending on your location. You’ll receive tracking info once your order ships.
Click the account icon in the top navigation bar and follow the steps to register using your email and password.
Once your order is shipped, we’ll send you an email with a tracking number and a link to monitor its delivery status.
No, we do not store any credit card information. All payments are securely processed through trusted third-party providers.
Sales tax may be applied based on your location and will be calculated at checkout if applicable.
Yes! We ship worldwide. Shipping costs and delivery times vary depending on the destination.
In most cases, yes. However, if your order contains multiple items, they may be shipped separately based on availability.
Common purchase queries answered
Returns and Exchanges
We accept returns within 14 days of delivery. Items must be unused, unwashed, and in original packaging. Visit our [Returns Page] for details.
Please email info@bucketshat.com with your order number and a photo of the item received. We’ll fix it right away.
If your item was damaged during shipping, contact us within 3 days of delivery with clear photos. We’ll arrange a replacement or refund.
Once your return is authorized, we’ll send you the return address and instructions via email.
You can email us at info@bucketshat.com or use the contact form on our website. Our support team replies within 24–48 hours.
Let us know immediately at info@bucketshat.com. If the order hasn’t shipped yet, we can update it for you.
Yes, but only if the order hasn’t been shipped. Contact us as soon as possible to request changes or cancellation.
Some popular styles may be available for pre-order. If so, it will be clearly mentioned on the product page.
24/7 Customer Service
Whenever you need us, we’re here to help! You can reach our Varsity Maker Customer Support 24/7 by Chat or by Submitting the Form.
Reliability
Varsity Maker Is Known For Its High-Quality, Fast Delivery, And Reliability.
Secure checkout
Using Stripe’s And Paypal’s 128-Bit SSL Security And Advanced Encryption, You Can Be Assured Your Purchases Are Secure And Safe.
